FAQs

Why was the 2020 festival postponed?

Due to COVID-19, Country On The Bay made the difficult decision to postpone the 2020 festival for the safety of our patrons, volunteers, vendors, service providers, artists, sponsors and staff. We are following the guidelines of provincially mandated regulations for public health and safety, including social distancing.

 

Will my tickets automatically be honored for the 2021 festival dates?

Yes. Those who did not request a refund before the refund deadline date have had their tickets automatically honoured for the 2021 festival dates.

  

How do I request a refund?

The refund deadline has passed.

 

When will refunds be processed?

All refund requests that were submitted before the deadline date have been processed. 

 

I have won tickets to Country On The Bay 2020, what happens now?

Tickets won to Country On The Bay 2020 will be honoured for the 2021 festival dates. Stay tuned for more information. 

 

I want to keep my tickets for 2021. Will the lineup remain the same?

We're currently working with agents and artists and are very hopeful that the 2020 festival artists will return for the 2021 festival. Confirmed artists returning for the 2021 festival currently are Toby Keith, Terri Clark, High Valley, The Hunter Brothers, The Road Hammers, Washboard Union, The Reklaws and Madeline Merlo. However, we cannot guarantee the rest of the lineup will not change.  Lineup subject to change without notice.